
In addition to training and development courses and programmes, valuable learning happens through informal coaching and guidance provided by our managers and colleagues every day. We nurture a coaching culture through our Performance Coaching and Development approach. To enhance our people's professional and personal development, each of us is paired with a career coach whose quality coaching and timely feedback is a valuable source of guidance. Here are some snapshots of how our people have benefited from coaching.
"What I learnt through my Career Coach Josephine's experience sharing is that you need to realise your mistakes quickly, face issues with courage and tackle them appropriately. These learning experiences we all go through are part of the development process to make ourselves better, more well-rounded people."
Aileen Cai
Learning and Education Manager, Shanghai (Graduated from Shanghai University of Finance & Economics)
"Although very busy, my Career Coach Cimi never stops being a listener - hearing concerns, people issues and providing useful guidance. Cimi is also a believer of work-life balance where she puts the welfare of her people as a priority and keeps introducing best practices to make the office a better workplace for all of us."
Kim Fong
Assurance Senior Manager, Guangzhou (Graduated from University of Hull, United Kingdom)