COVID-19 - Surmounting the challenge

March 2020

The outbreak of the novel Coronavirus (COVID-19) continues to pose significant challenges for banks throughout the world and Hong Kong is no exception. This information paper aims to bring forth practical ideas and suggestions to help banking organisations address these challenges within a much needed cohesive framework. In this paper, we will highlight banking organisations to consider their responses and actions in dealing with COVID-19 from three inter-related perspectives: “People,” “Firm” and “Scenarios".

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