The digital era in China presents endless challenges and opportunities.
Emerging technologies and shifting consumer sentiments are changing industries and affecting the way we work and do business.
At PwC, we are committed to helping you put ‘digital’ at the heart of what you do.
With our local expertise and global experience, we can work with you to innovate and implement solutions that ultimately bring tangible financial results to your organisation.
An exciting first-time event of its kind, the customer experience (CX) immersion workshop was held at the PwC Experience Centre Shanghai on the 25th February as a follow-up to 3rd annual Customer Experience Summit held by IQPC in November 2018. This session focused on both why organizations should and how they can develop and transform into a CX-centric, digital organisation—positioning Customer Experience as a key winning strategy and competitive advantage in the rapidly innovating marketplace.
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