Organisational effectiveness

People in M&A

Organisational effectiveness focuses on organisational efficiency, competitiveness and employee engagement

The continuous change in market conditions, regulatory requirements and customer demands put forward higher requirements for organisational effectiveness, structure, process, performance and culture. The continuous optimisation and improvement of organisational effectiveness is not only a prerequisite for organisational health but also an important guarantee for strategy execution. How to improve organisational effectiveness scientifically and reasonably has always been an essential concern for business leaders.

How we can help

PwC’s organisational effectiveness is based on our unique and industry-leading diagnostic framework, helping clients to optimise their operating model, organisation structure, process, performance and culture based on detailed diagnostic results to ensure continuous improvement of organisational effectiveness.

We work closely with our clients to revolutionise how businesses think about organisational effectiveness, partnering with clients to design and implement policies, processes and programs that will deliver maximum agility, flexibility and responsiveness.

Our experiences:

A large financial holding group in China seeking organisational transformation:

  • Optimised its governance structure and operating model
  • Refined its organisation structure and departmental responsibilities
  • Provided recommendations on implementation to ensure the improvement of organisational effectiveness

A large securities company in China seeking management system optimisation:

  • Standardised the internal control and operation processes of its strategic businesses
  • Established an independent, unified and centralised management mechanism
  • Helped to apply design solutions to daily operations

Organisational effectiveness assessment

PwC’s organisation effectiveness assessment is based on the “OrgDNA” model. This will allow us to compare clients’ organisational effectiveness to our benchmarks through the lens of the congruence model, and develop a perspective on the strengths as well as the opportunities for improvement through benchmarking and gap analysis - laying a solid foundation for building effective organisations.

 

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Operational model and organisation structure design

Operational model and organisational structure are essential carriers of organisational effectiveness. We help clients clarify the roles and responsibilities of each organisational element, design business and market-oriented competitive operating model and organisation structure based on decision rights, information flow and motivators within the organisation to ensure sustained synergy.

 

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Governance process improvement (GPI)

Our GPI service is based on PwC’s outstanding Global People Process Framework (GPPF) and unique process classification methodology to help clients build a scientific process management system, thereby effectively improving process management and supporting the implementation of business strategy and change management.

 

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Enterprise performance management

PwC uses a top-down approach to cascade strategy and set key performance indicators based on horizontal synergic requests. We help clients establish a closed-loop performance management framework, clearly define roles and responsibilities, assessment schemes and key processes to ensure the achievement of strategic objectives.

 

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Organisational culture

PwC has a proven approach to assess the "as-is" culture and implement culture change. We work closely with our clients to identify and plan the implementation of the behaviours and culture that will deliver the change benefits. Our services enable clients to improve employee engagement levels and change behaviours and work practices to meet the requirement of business strategy changes.

 

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Contact us

Johnny Yu

Johnny Yu

China Consulting Partner, PwC China

Tel: +[86] (10) 6533 2685

Sabrina Wei

Sabrina Wei

Partner, PwC China

Tel: +[86] (21) 2323 2166

Connie Zhu

Connie Zhu

Director, PwC China

Tel: +[86] (21) 2323 2040

Liming Wang

Liming Wang

Director, PwC China

Tel: +[86] (21) 2323 5386

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