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Digitalisation, globalisation, business diversification, and organisational efficiency optimisation are trending topics being discussed by many large and medium-sized companies as they pursue sustainable business growth. Business strategy transformation places demand on organisational effectiveness, organisational structure, business and management processes, performance, culture and other supporting mechanisms. As a result, business leaders are often concerned with the scientific and rational improvement of organisational capabilities to ensure the successful implementation of the business strategy.
Trending organisational topics:
PwC’s organisational effectiveness is based on our unique and industry-leading diagnostic framework. Our detailed diagnostic results help clients optimise their operating model, organisational structure, processes, performance and culture to ensure continuous improvement in organisational effectiveness.
We work closely with our clients to revolutionise how business leaders think about organisational effectiveness, partnering with them to design and implement policies, processes and programmes that will deliver maximum agility, flexibility and responsiveness.
PwC’s Organisational Effectiveness Assessment is based on the ‘OrgDNA’ model. This allows us to compare clients’ organisational effectiveness against our benchmarks across four dimensions – organisational structure, talent, process and culture –to develop a perspective on the strengths as well as the opportunities for improvement through a gap analysis, providing a solid foundation for building effective organisations.
The operating model and organisational structure are important enablers of organisational effectiveness. We help companies to clarify the roles, value creation and responsibilities of organisations at all levels and functional types - vertically, including headquarters, business groups and business units, and horizontally, including front, middle and back offices. We also help to design business and market-oriented operating models and organisational structures based on decision-making authority, information flows and motivators within the organisation to ensure sustainable synergy.
Our business process management system design is based on PwC's three-level process classification framework, which helps companies identify the processes affected by business transformation and reorganisation. By clarifying the interaction points and processes of different departments along critical business processes, we help to build a more scientific process management system, thereby effectively improving process management, and supporting the implementation of business strategy and change management.
PwC uses a top-down approach to cascade strategy and set key performance indicators based on horizontal synergic requirements. We help clients establish a closed-loop performance management framework, clearly defining roles and responsibilities, assessment schemes and key processes to ensure the achievement of strategic objectives.
PwC has a proven approach to assessing the culture ‘as-is’ culture and implementing change based on the ideal ‘mission, vision and values’ (MVV). We work closely with our clients to identify and plan the behaviours and culture that will deliver benefits. Our service leverages the impact of the ‘critical few’ to enable clients to improve employee engagement levels and change behaviours and working practices to meet the demands of changing business strategy.
Provided organisational transformation and talent planning services for an a digitally driven international consumer goods company.
Provided a multi-level organisational transformation service to a corporate group with diversified business landscapes.
Conducted organisational efficiency analysis for an integrated real estate development and asset management company.